It's
best to call us at 973-777-6996 for a Return Authorization Number
(required for all repairs), as it will give us an opportunity to
discuss the problem, make some notes, and anticipate the arrival
of your unit.
If
calling is inconvenient, you can email but please be sure to provide
your full name, address, phone and serial number, and a clear description
of the problem. Please note that Tech 21 will not accept packages
without prior authorization, prepaid freight and proper insurance.
Generally, all repairs are completed and shipped back within 5 days
of being received.
Tech
21, Inc.
Tel: 973-777-6996
Fax: 973-777-9899
email: info@tech21nyc.com
|
Due
to the erratic amount of Email we receive, please allow up
to 5 business days for a response.
If you require immediate attention please call us directly at 973-777-6996.
The
answers to many questions are in the Frequently
Asked Questions.
Please make sure you have read these before asking us.
Email
Tech 21, Inc.
Note:
If you are requesting product literature, be sure to include a mailing
address. |